Job offer: Contact Center Executive
Organization: Eastern Bank Limited
Job Description and Responsibilities:
Handle Customer queries & complaints meeting the service level standard and ensure first contact resolution in every possible case as well as effectively follow up and escalate the queries & complaints where needed.
Organization: Eastern Bank Limited
Job Description and Responsibilities:
Handle Customer queries & complaints meeting the service level standard and ensure first contact resolution in every possible case as well as effectively follow up and escalate the queries & complaints where needed.
Job Nature: Full-time
Educational Requirements:
MBA/ BBA/ Masters/ Bachelor in Economics/ Business Studies/ Public Administration from recognized University.
CGPA: minimum 3.00 out of 4.0
Job Requirements:
Previous experience in call/ contact center environment is preferable, fresher are also encouraged to apply.
Excellent in verbal and written communication skills over English & Bengali.
Adequate computer skills.
Willing to work in any working-shifts (24X7)
Job Location: Dhaka
Company offers:
Competitive Salary,
Incentives and benefits packages
Career progression opportunity based on performance
Festival Bonuses/ Medical Facilities/ Other benefits.
Shortlist this job Share by Email Print this job View all jobs of this company Report this job
Please log on to www.ebl.com.bd/career and apply on or before April 25, 2017.
Candidates will be treated strictly on merit and any sort of persuasion will result in disqualification.
Only short listed candidates will be called for further steps.
Application Deadline: Apr 25, 2017
Published on: Apr 20, 2017
Educational Requirements:
MBA/ BBA/ Masters/ Bachelor in Economics/ Business Studies/ Public Administration from recognized University.
CGPA: minimum 3.00 out of 4.0
Job Requirements:
Previous experience in call/ contact center environment is preferable, fresher are also encouraged to apply.
Excellent in verbal and written communication skills over English & Bengali.
Adequate computer skills.
Willing to work in any working-shifts (24X7)
Job Location: Dhaka
Company offers:
Competitive Salary,
Incentives and benefits packages
Career progression opportunity based on performance
Festival Bonuses/ Medical Facilities/ Other benefits.
Shortlist this job Share by Email Print this job View all jobs of this company Report this job
Please log on to www.ebl.com.bd/career and apply on or before April 25, 2017.
Candidates will be treated strictly on merit and any sort of persuasion will result in disqualification.
Only short listed candidates will be called for further steps.
Application Deadline: Apr 25, 2017
Published on: Apr 20, 2017
Job Source: Eastern Bank Ltd
Company Information:
Eastern Bank Limited
Phone: + 88 02 9556360
Fax + 88 02 9562364
Swift Code: EBLDBDDH
Address: Head Office
Eastern Bank Ltd.
10 Dilkusha C/A
Jiban Bima Bhaban, Dhaka
Bangladesh https://www.ebl.com.bd/
Eastern Bank Limited
Phone: + 88 02 9556360
Fax + 88 02 9562364
Swift Code: EBLDBDDH
Address: Head Office
Eastern Bank Ltd.
10 Dilkusha C/A
Jiban Bima Bhaban, Dhaka
Bangladesh https://www.ebl.com.bd/
